After-sales assistance and maintenance
Applyca’s Production Maintenance and Support is dedicated to our customers. We provide advanced technical maintenance to ensure operational continuity with scheduled interventions, remote assistance, and specialized on-site support.
On-call service
We provide technical assistance on Applyca machining centers and machine tools. To minimize your machine downtime, we also provide remote assistance for initial diagnosis. Our specialized technicians are prepared to offer comprehensive service, with mechanical, electrical, mechatronic, and software skills. They are specialized and equipped to operate on multiple products from major manufacturers, such as Fanuc, Siemens, Heidenhain, as well as less common ones like Selca, ECS, ESA. In addition, we have a well-stocked spare parts warehouse ready for immediate delivery.
Scheduled and proactive maintenance
So that every machine tool purchased, every Applyca work cell or production line remains an investment over time, we offer ourselves as partners for maintenance capable of predicting and preventing breakdowns and machine downtime. Our scheduled assistance contracts may include:
- Geometric checks and calibrations
- Performance and functionality checks
- Remote software assistance
- Scheduled maintenance on components subject to wear and high stress
- Retrofit proposals
We act with a proactive attitude, that is, anticipating and planning appropriate actions. The goal is to prevent problems, identify potential triggering factors before they occur, and propose effective solutions to extend the life of the machining centers and machine tools we manufacture.
